ANALYTICAL REPORT OF WENDYS IN NEW ZEALAND

ANALYTICAL REPORT OF WENDYS IN NEW ZEALAND The purpose of this report is to create an analytical report on identifying organizations root problems and suggesting the strategies of the solution including an alternative action plan. In this report we have attempted to identify the root problem by using the BCG matrix analysis and Cause Effect analysis. Also we have shown the strategy for the solution of root problem. After identifying the root problem, we will go through the solution on how to rectify the problem and how we reach to a proper decision on which solution needs to be taken into action. This report is divided into three sections. The first section includes the introduction of the report, purpose of study, structure of study and overview of report. In the next section one will find the main body which includes Cause and Effect analysis and BCG Matrix analysis of the Wendys Old Fashion Hamburgers Organization. It also includes identification of root problem, suggestion to use the specific solution to the root problem. In the last and final section one will find the learning outcome of the report, limitations of study and its recommendations and overall summary of the report. The methodology used in this report is that we have collected information on the basis of work experience in the organization. This report is only helpful to the readers who want to gain knowledge regarding specific organizations root problem and its solution to solve the identified problem. It can also be used by the organization itself to see what needs to be done in a scenario where their company sale is going down. It will also help them to see through their problems and will be able to rectify in future. INTRODUCTION The purpose of this report is to create an analytical report on identifying organizations root problems and suggesting the strategies of the solution including an alternative action plan. In this report we have attempted to identify the root problem by using the BCG matrix analysis and Cause Effect analysis. Also we have shown the strategy for the solution of root problem. After identifying the root problem, we will go through the solution on how to rectify the problem and how we reach to a proper decision on which solution needs to be taken into action. This report is divided into three sections. The first section includes the introduction of the report, purpose of study, structure of study and overview of report. In the next section one will find the main body which includes Cause and Effect analysis and BCG Matrix analysis of the Wendys Old Fashion Hamburgers Organization. It also includes identification of root problem, suggestion to use the specific solution to the root problem. In the last and final section one will find the learning outcome of the report, limitations of study and its recommendations and overall summary of the report. OVERVIEW Wendys Old Fashioned Hamburgers is an international quick service restaurant (QSR) chain restaurant founded by Dave Thomas on November 15, 1969, in Columbus, Ohio, US., and moved headquarters to Dublin, Ohio on January 29, 2006. As of March 2010 Wendys was the worlds third largest hamburger fast food chain with approximately 6,650 locations. Wendys menu consists primarily of hamburgers, chicken sandwiches, French fries and beverages, including the Frosty. The company does not have a signature sandwich, such as the Big Mac or the Whopper. Instead, the square burger patties it uses in its sandwiches are the signature item. The company also advertises that its burgers are made from fresh ground beef, not frozen patties. As per our previous assignment, we would like to mention that we carried out the survey by Cause and Effect and BCG Matrix analysis. By going through the study we found out that the company was facing a root problems that were including untrained staff, management problem and dog products. Above all we found that the face problem with the organization was low sale of its products. PROBLEM IDENTIFIED REASONS PERFORMANCE ANALYSIS :- To get the real reason about low sale of Wendys we carried out performance analysis on the basis of actual sale versus desired results. For that we have compare last year sale with current year sale. DEVIATION OF THE PERFORMANCE :- Through detail analysis we found that the staff turnover started to increase gradually and also there was sudden increase in the wastage of products. For example, the total wastage should be around  ¼ pan of onions but now it is increase to  ¾ pan of onions. Also salads and baked potato are need to be thrown away as the company policy is not to carry over the product next day. So around 3 packets of salads and around 5 baked potato are thrown away. The staff were are also getting slow in product service time. For example, the product that has to be delivered within 60 seconds from drive thru and 30 seconds from front line was been delivered in 80 seconds and 50 seconds respectively. SPECIFIC PROBLEM :- The actual problem in the organization is low sale as it has drop down by 40% according to last year sales. Last year in Lynfield Wendyà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s, Auckland, New Zealand they did 2 Million NZD amount of sale but at present time it reduce to approximately 1.2 Million NZD amount of sale. PRECISE PROBLEM :- To find out the precise problem we will be carrying out the cause and effect analysis. LOW SALES CAUSE EFFECT 1. Untrained Staff 1. Increase in customer complains. 2. Poor quality finished products. 3. Wrong order to the customer. 2. Management Problem 1. Unsatisfied staff 2. No Co-ordination between manager and staff. 3. Not proper products displayed in menu (dog products). 1. Increases the product cost. 2. Increase in wastage of goods. ANALYSIS In this section we will find out that on how we have reached to the causes of the organizations low sale. We have noticed in our study that the finished goods that are been given to the customer are not made in a proper manner and thus the quality of the product has gone down. Also due to that the organization started receiving complaints regarding their products. Some times we noted that the staff are taking wrong order and thus the product service takes time. While going through all these reasons we found that the root problem was staff were untrained. So due to this the face problem was caused. Secondly, we found that the co-ordination between the managers and the staff was not carried out properly. Either the manager was not giving out the information to the staff or the staff was not listening to the manager. Also the staff was unsatisfied because in the store they were working under different managers and with different orders. So the staff were getting confused and this delay the process of proper product service time. Also due to this the face problem of low sales was caused. At last, we found that the other root problem was regarding dog products i.e. the products displayed on the menu are not ordered by the customers as they are bit expensive than the competitors. Due to this there was increase in the wastage of these products which indirectly increased its cost. This all triggered in high budget and low profit. Above all the stated problems we have also identified other problems that has affected because of face problem and those are: 1. Regular staff not getting more hours. 2. Company growth is going down. BCG MATRIX REF:- http://www.quickmba.com/strategy/matrix/bcg/ Cash Cow = Beef Segment Start Product = $5 Meal and Baconator Meal Question (?) Mark = Chicken Bites and Grill Chicken Dog Products = Baked Potatoes and Salad Cash Cow:- In our chosen business, we have find out that Beef Segment is a Cash Cow. Beef segment is the fast selling product and if we compare with other products all types of customer like beef segment because it is very popular, cheap, healthy and favorite product by customers demand. For example, if we serve 1000 customers in a day, then 700 customers order from the Beef Segment and thats a massive 70% demand of the beef segment products. Star Product:- In our chosen business, we have found that $5 Meal and Baconator are Star Products, as this products is the organizations second fast selling and also popular with most of the time. Mostly customers like to buy $5 meal and Baconator meal because in these meals the business provides burger, fries and a drink of customers choice. We think that to convert it into cash cow product, they need to advertise it properly and if the company is launching any new product then the launching time of new product should be correct. It shouldnt affect the market of current star product. ? Mark:- During our study we came to an conclusion that Chicken bites and Grilled Chicken are considered to be ? mark product. The reason behind this is that, these product are neither cash cow nor star product. So to convert in star product, they have to do proper advertisement and they should also start selling these products as promotion or in a special deal. Dog Product:- At last in out findings we have found that Baked Potato and Salads as Dog Products because these product are there in the menu for long time but are not been sold or ordered. So they should replace these products with other product or modify the present product. They can also bring back the products which where in demand earlier and has been stopped due to the supply of the raw material like chicken stripes. SOLUTION In this section we will be providing the solution for the causes that has affected the organizations sale. We will be giving solution as mentioned below:- 1. UNTRAINED STAFF :- We will suggest the organization to retrain their untrained staff because in our finding we found that they are not taking the order properly and misplacing the order sometime. They are also behaving bit rude to the customers. By doing so there will be an improvement in customer service and quality of the product. Also they will manage to take correct orders from the customers. This will increase the customer satisfaction and the sale will gradually go up. 2. MANAGEMENT PROBLEM :- In this section, we have come to the conclusion that the managers are not passing the information to the crew member in a proper manner. Also during the time where there are two managers working, if one manager tells the crew to carry out certain duties and during the same time the other manager tells the same crew to do other things than the crew member is confused and dont understand whose order to follow. So we would suggest that there should be a hierarchy of passing the information to the crew. To solve this issue we would recommend the organization to communicate with their managers and tell them that they pass on the information to the staff in a proper procedural manner. By doing so the staff will understand what their managers are saying and it will reduce the product service time. Also we will train them accordingly. 3. DOG PRODUCTS :- In this section we have found that certain products are as Dog Products, because these product are there in the menu for long time but are not been sold or ordered. So they should replace these products with other product or modify the present product. They can also bring back the products which where in demand earlier and has been stopped due to the supply of the raw material. To resolve this problem we would suggest the organization to re-organized their product menu. We would also recommend them to remove the dog products and add new products if possible. This will bring the customers in and the sale will start going up automatically. STRATEGIES FOR THE SOLUTION In this section we will be mentioning the strategies for the solution. The same are mentioned below. 1. UNTRAINED STAFF :- In the organization there is an appropriate procedure to carry out product preparation and customer service. These procedure includes videos, books, training under training manager and at last carrying out exam/test of the staff. We would recommend the organization to redo these procedures again with their staff. We would suggest them that out of 100% of the training procedure they should give 30% emphasis on videos as by seeing the videos they will understand the procedure. Later 25% emphasis on books to learn about the order taking and customer service procedure and how to up-sell the products to the customers. Next around 25% emphasis on training the staff under trained staff or training manager. At last, they should give the rest 20% criteria to carry out exam/test that will let them know where the staff stand and what needs to be done to improve the knowledge and ability of the staff. 2. MANAGEMENT PROBLEM :- For this we will like the managers to be trained in an appropriate manner so that they carry out their duties properly. We will recommend the organization that they put at least 50% concentration on showing the managers the managerial videos and training session again so that they are clear about their role in the organization. We will suggest them to put 30% emphasis to carry out manager and staff meeting on regular basis as this will increase confidence within the managers and staff and also their queries will be heard and solved. This will increase co-ordination between the staff and managers during their work schedule. And at last we will tell them to apply 20% emphasis on practical training as this will help the managers to carry out specific task properly and also not indulge in other managers task as this will mislead the staff. 3. DOG PRODUCTS :- To make sure that this strategy works out we will recommend the organization to put at least 70% emphasis to carry out survey on what customers demand from the organization. Like, there are customer feedback forms available with in the store, so they can ask customers to fill up the feedback form. If the products demanded by the customers can be included in the menu than it should be included as soon as possible. And later 30% emphasis on the products that were in demand earlier and has been stopped due to the availability of the raw material, should be made available to the customers. This will bring back the customers to the store and the sale of the organization will increase gradually. ALTERNATIVE ACTION Alternative action is a suggestion, which we can be used if the main strategy of solution to resolve the problems is not effective. Some alternative actions are mentioned below. Change staff:- If in case the strategies that were used earlier like training the current staff did not work out than we will recommend to change that said staff with the new staff. We will suggest them to go through the training procedure again. They should motivate the new staff and by doing so the staff will be more dedicated towards its work. Change Management:- After providing the training to the present manager, If they still continue to behave rude with the staff and also not passing the required information to the staff than they should either get the manager from another store or hire a new manager and provide them sufficient training. Change product:- If the dog product is not selling then we will change the product because these product are there in the menu for long time but are not been sold or ordered. So they should replace these products with other product or modify the present product to ? Mark product or star product which will increase the sale. They can also bring back the products which where in demand earlier and has been stopped due to the supply of the raw material. CONSEQUENCES OF ALTERNATIVE ACTION If we change the staff there will be some consequence like it can increase the cost of the company as more time will be spend on the training of the new staff and more time will be taken in the product service. After training the new staff, if the organization understand that the new staff is under performing than they will have to more efforts and time to make that staff more efficient and reliable to the work assigned. For doing that they might have to keep that staff under training managers observation and this will increase the cost which can lead to more loss. Also there can be a situation where the old staff that has been removed from the organization might report to the union and this will increase time to deal the issue, as they do not have time and money to spend on these matters. The good consequence can be that it can solve the problem of the trained staff that were not performing up to the mark. Same as staff,if we change the manager,it will create some consequence for company like it will increase cost of company because the new manager has to be given managerial training and also they have to remain under the trained managers till the time they are suitable for the role. There will be two managers at the same time and the organization has to pay both the managers instead of one. Also there can be a situation where the old manager that has been removed from the organization might report to the union and this will increase time to deal the issue, as they do not have time and money to spend on these matters. Also hiring a new manager is not an easy task as one has to organize interviews and then choose perfect manager for management. The good consequence is, new manager can solve the problem and help the company to achieve its goal. If we change the products there will be some consequence like it will increase companys cost as they never know what sort of product is demanded by the customer and more training has to be given to the staff and manager in the preparation of the new product. Also, if the expiry date of product is less then it will increase company cost. Only good consequence is that the new product might increase companys sale. FINAL DECISION After carrying out the survey, we have decided that we cannot suggest the alternative action as by doing so the cost of the organization will increase and the organization is not in a situation right now to carry out such an increase, as the sale of the organization is low. So will stick to the solution that is provided in the full survey i.e. providing training to the staff, also train the managers again and remove the dog product by replacing them with ? mark products or star products, also try re-introducing the products that were there in demand earlier. CONCLUSION With the help of this analysis we would like to conclude that the organization have list of problems but the main problem is of sales. In this report we have identified the root problem of the organization and suggested the necessary solution as well as alternative solution that can be carried out to solve the root problem. Overall this was a good experience conducting a analysis on identifying the core problem within the organization. But if some one needs any help through this analysis he/she can be valued going through the detailed report. They can also understand about the various solution to the said root problem that can be there with in the organization and how to create a strategic solution to resolve these problems. This report contains only one limitation that is solely on our experience and can differ in other methods of report.

The Scope Of Computing And Information Technology Developments Education Essay

Calculating and information engineering is a really dynamic, invariably germinating country with advanced applications emerging on a day-to-day footing. Some like the World Wide Web have led to rapid planetary acceptance and cardinal alterations in the manner people do concern and carry on their lives. These developments are frequently represented, peculiarly in the popular media, as the consequence of great penetrations or flashes of inspiration. The fact that these penetrations by and large occur to people who have spent considerable clip in painstaking systematic survey and probe is less by and large appreciated. It is hence of import that pupils shiping on a calling as computer science and IT professionals are given a clear apprehension of these developments in their socio-economic, historical and ethical context along with a house foundation in the cardinal professional accomplishments that will assist them lend efficaciously to its hereafter development. This unit aims to suppl y anchoring in cardinal professional based accomplishments such as the comprehension, analysis, rating, and recording of information, information determined decision-making, and the design of appraising probes in the context of some of the most exciting current developments in calculating and IT. The importance of professionalism, honestness, unity, equity, due attention, and attending to item is emphasised throughout. Purposes of the Unit The purpose of this unit is to present pupils of the range and scope of calculating and information engineering developments and give them an apprehension of the basic rules, cognition, tools and techniques necessary for the development of professional self-managed pattern in calculating and information engineering and to supply the support and counsel that will enable them to aquire assurance in planning and pull offing their work both separately and jointly as portion of a group. The accent of the unit will be on understanding calculating and information engineering as a professional subject with the regard of, and duties to, the general populace, relevant governments and the profession. Equally good as developing apprehension of personal and group direction skills the unit will supply experience in their application by presenting pupils to the rudimentss of systematic probes, informations aggregation, analysis, rating and presentation. Specifically, the unit aims to: aˆ? provide pupils with a wide cognition of the range of the field and its current developments and their socio-economic, historical and ethical context ; aˆ? give pupils a general grasp of the value of criterions and experience in interpretation, using and measuring conformity to peculiar criterions ; aˆ? familiarise pupils with techniques for efficaciously pull offing squad and group based work ; aˆ? aid pupils get liberty in pull offing their ain acquisition and supply experience in techniques of personal clip direction ; aˆ? introduce the basic constructs of systematic probe and job resolution ; aˆ? assist pupils in understanding computer science and information engineering within its socio-economic, historical and ethical context. aˆ? explain the importance of academic unity and how to guarantee that their ain work avoids charges of misconduct Learning Results Knowledge and Understanding Having successfully completed the unit, pupils will be able to show cognition and apprehension of: Socio-economic, historical and ethical context of calculating and information engineering ; The design, analysis and rating of systematic probes ; Academic and professional unity. Intellectual Skills Having completed this unit, pupils will be able to: Evaluate paperss in footings of their intent, construction and manner ; Pose appraising inquiries and invent just agencies for proving them ; Assess the veracity of information in a assortment of signifiers ; Set particular, mensurable, accomplishable, relevant and clip related marks separately and in groups ; Practical Skills Having completed this unit, pupils will be able to: Develop certification in conformity with a given house manner. Present informations and statistics to efficaciously convey information ; Interpret the degree of assurance informations provide for a hypothesis ; Movable Skills Having completed this unit, pupils will be able to: Demonstrate organizational and clip direction accomplishments ; Work with others to accomplish common ends Efficaciously present fresh thoughts to an audience of their equals ; Take effectual notes from spoken and written presentations ; Keep a portfolio that efficaciously records indispensable information related to their survey and pattern. Appraisal of the Unit Weekly Lecture Reflections and semester 1 accomplishments activities ( 36 Markss ) Students will enter their contemplations from the CCP lectures throughout the semester utilizing the templet provided. This will be looked at on a regular basis by the coach. Students will be expected to grounds completion of specific tutorial activities from the CCP and other units in their portfolio. Brooding Commentary ( 12 Markss ) . Students will be expected to reflect on their strengths and failings and place their short/medium/long term ends and how they have been able to accomplish them, to day of the month. Marks will be awarded for the critical rating of their advancement and personal development for semester 1. Integrated appraisal ( 15 Markss ) this constituent will be assessed as portion of the incorporate appraisal in hebdomads 13, 14 & A ; 15. Personal Development Plan ( 12 Markss ) . The pupil will get down a personal development program at the start of the unit, and the coach will discourse it sporadically throughout the unit with the pupil. It will be assessed sporadically throughout the two semesters. Group Report and Presentation in little groups ( 25 Markss ) . Students will be formed into groups and carry on an probe into a given subject and compose a formal study, every bit good as give a presentation on the subject that they have investigated utilizing techniques introduced in the unit. Feedback Feedback will usually be given to pupils 15 working yearss after the entry of an assignment. Introduction to Analyzing the Unit of measurement Overview of the Main Content Finding relevant beginnings of information in the library and on the cyberspace Analysis and rating of papers architectures and manners Comprehending, analyzing and measuring documental beginnings of information Effective note taking and journal maintaining Techniques for personal planning and clip direction Group work direction techniques – consensus edifice, goal-setting, guaranting committedness and conformity covering with struggle Asking appraising inquiries and finding a just trial Planing questionnaires and interviews Analysis of questionnaire informations Effective presentation of informations and information Academic unity, house manner, mentioning and referencing of beginnings Overview of Types of Classes There will be a one hr talk followed by a two hr tutorial in semester one and two hr tutorials in semester two with some one hr talks. Lectures will chiefly concentrate on presenting pupils to some of the broader issues in calculating and information engineering and will besides move as a ‘laboratory ‘ in which pupils can experiment with developing effectual note taking accomplishments. Tutorial clip will be divided between working on single and group undertakings, exercisings and whole category activities and one-to-one support Sessionss with the coach. Students will be encouraged to develop a personal development program and single support Sessionss will be organised around these programs. Importance of Student Self-Managed Learning Time The unit introduces a figure of techniques and accomplishments based exercisings that need to be practised on a regular footing for the pupil to be able develop competency and go skilled practicians. It is of import that pupils pattern these techniques in all their acquisition throughout the hebdomad. The personal development planning and one-to-one support Sessionss with there coach will assist pupils be after and pull off their clip efficaciously. Employability Professional behavior is cardinal to gaining the regard of employers and co-workers and the basic accomplishments and good wonts developed in this unit are extremely regarded by employers. In peculiar, being able to pull off their ain clip and work efficaciously in groups and squads is often cited by employers as an of import differentiator when choosing staff. Bing able to show competency in these countries therefore clearly improves a pupil ‘s opportunities of gaining and retaining good employment chances. The Programme of Teaching, Learning and AssessmentWeek Get downingSemester Week NumberLectureAppraisal Points27 Sep 2010 1Introduction to the unitProfessionalismSemester 1 Begins04 Oct 2010 2 Library Information Skills 11 Oct 2010 3 Personal Development Planning 18 Oct 2010 4 Can my electric refrigerator talk to my rinsing machine? 25 Oct 2010 5 Identifying your accomplishmentsPDP reappraisal by coachs01 Nov 2010 6 Learning Manners 08 Nov 2010 7 Note-taking & A ; analyzing 15 Nov 2010 8 Assuring Academic & A ; Professional Integrity 22 Nov 2010 9 Critical ReviewPDP reappraisal by coachs29 Nov 2010 10 Effective Writing 06 Dec 2010 11 CV Preparation 13 Dec 2010 12 CommunicationReflection & A ; Activities20 Dec 2010 27 Dec 2010 03 Jan 2011Christmas holiday10 Jan 2011 13 Integrative Assignment 17 Jan 2011 14 Integrative Assignment 24 Jan 2011 15 Integrative AssignmentSemester 1 terminals31 Jan 2011 1 Integrative AssignmentSemester 2 Begins07 Feb 2011 2 Assuring Academic & A ; Professional IntegrityGroup Work hand-out14 Feb 2011 3 Report WritingPDP reappraisal by coachs21 Feb 2011 4 Making the most of your clip at University 28 Feb 2011 5 Importance of p/time and impermanent work 07 Mar 2011 6 Puting it all together ( using for occupations ) 14 Mar 2011 7 Placements 21 Mar 2011 8 28 Mar 2011 9PDP reappraisal by coachs04 Apr 2011 10 11 Apr 2011 18 Apr 2011 25 Apr 2011Easter Vacation02 May 2011 11 Bank Holiday Monday 09 May 2011 12Group Work Presentations16 May 2011 13PDP Hand-in23 May 2011 14 Semester 2 tests, hebdomad 1 30 May 2011 Recess Week 06 June 2011 15 Semester 2 tests, hebdomad 2 REMEMBER – Your coach on this unit is besides your personal coach for the first and 2nd old ages of your class.Hand OutHand InMarksTimeDescriptionS1W1 S1W12 36 % 16 hours Study Skills appraisal and activities S1W1 S1W12 12 % 4 Contemplation on personal development to day of the month S1W13 S1W14/15 15 % TBD Integrative appraisal component S2W2 S2W12 25 % 8 hours Group work probe and presentation. S1W1 S2W13 12 % 4 hours Personal Development Plan ( PDP )The tutorial activities that should be included are:Information Searching Skills – completed undertakings with replies History of Calculating article and feedback ( Fintan Culwin ) Mail Merge ( photocopy of pronounced assignment and feedback from BAD unit. Students non making the unit should make the undertaking and subject the work as portion of the portfolio ) Short-term/medium-term/long-term targets/goals Weekly contemplation on all the talks, utilizing the given templet. Integrated Assignment In hebdomads 13 – 15 you will set about an integrative assignment. The bulk of the work for this will be group-based, and will measure larning in: Computer and Communications Architecture, Commercial Information Systems Development, Quantitative Analysis/Methods and Computing Culture and Practice units. Additionally there will be an single component in hebdomad 12 necessitating you to take one of a figure of occupations and fix an application. The stuff in the booklet will be of aid in all parts of the assignment but peculiarly with the occupation application. The assignment is deserving 60 % in entire for all four units ( 15 % for each unit ) . Contemplation and PDP Students should be able to show they have successfully planned their personal development. The pupils should supply a comprehensive list of strengths, failings, chances and menaces in a broad scope of relevant countries and be able to utilize their experiences whilst set abouting the first twelvemonth to successfully be after their personal development. There should be grounds of periodic reappraisal of their PDP and indicant of their advancement. 0 – 3 Minimal attempt – small grounds that PDP is understood, with limited efforts at placing their ain personal development 3 – 6 Some grounds that PDP is understood, with limited efforts at placing their ain personal development. 6 – 9 Clear grounds of comprehension of PDP, presented in a clear and systematic manner. Some work that goes beyond what has been introduced in the unit. 9 – 12 Excellent grounds of comprehension of PDP. Planned for their initial and/or go oning personal development and reviewed their pattern and evidenced from a assortment of beginnings. Student Evaluation By and large the pupils found the unit utile for fixing for them for theirstudies at university and besides for work. Learning Resources Core Materials Tony Buzan The Buzan Study Skills Handbook. BBC Active, 2006 S. Cottrell The Study Skills Handbook. Third Edition. Palgrave, 2008. L. Lee Davis Developing Work and Study Skills, First edition, Thomson Learning, 2007. G. Fairbairn & A ; C Winch Reading, Writing and Reasoning, Second edition OUP, 1996. A. Britton & A ; A Cousins Study Skills: A usher for womb-to-tomb scholars The Distant Learning Centre, London South Bank University, 1998 N Stanton Mastering Communication Palgrave Macmillan, 1996 Cameron, Sheila Skills Business pupil ‘s enchiridion: Learning accomplishments for survey and employments. 3rd Edition, Prentice Hall, 2005 McMillan, K & A ; Weyers, J The Smarter Student, First Edition, Prentice Hall, 2006 Jay, Ros & A ; Jay, Anthony Effective Presentation, 3rd edition, Prentice Hall, 2004

Evidence-Based Treatments for Childhood Depression

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The strongest therapeutic tool used in this process is the child’s innate drive to self-actualize. Some recent evidence of the effectiveness of family-therapy came from data from randomized controlled trials (RCT’s), published in the Journal of Marital and Family Therapy. One specific program called the Stress-Busters program proved especially effective. â€Å"Stress-Busters is a school-based cognitive behavior therapy (CBT)-based family education intervention that combines teaching cognitive behavioral, skill-building strategies for youth, sharing those skills with parents, and h aving one family education session to promote a more positive family environment† ( Kaslow, et al., 2012). After receiving this intervention, fourth through sixth graders had higher satisfaction and fewer depressive symptoms, negative thoughts, and poor coping responses than those in the wait-list control group (Kaslow, et al., 2012). 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